What Our Clients Are Saying
Excellent service very clean and very pleasant atmosphere and very affordable prices I recommend them
After losing my favorite pair of sunglasses over the summer I was desperate to find a similar pair. I went to visit Orlando and his team and I was lucky enough to find a pair AND decided to get a new pair of everyday glasses too! Both Prada mind you 😜 !! Their prices are so reasonable and the staff is super friendly! If you are looking for some new glasses, head on over!!
One of the best and knowledgeable opticians I know. Takes pride in his craft, gives great customer service all while giving some of the best prices around.
Great prices & Great Staff & Quality!!!
Excellent service very clean and very pleasant atmosphere and very affordable prices I recommend them
Great customer service ,also very informative on lenses and frames . The prices can’t be beat compared to other stores that charge an arm and leg for their glasses. With designer eyewear for less you could afford multiple pairs . I myself have purchased three frames this year, and looking to buy more in the future.
Great guy! Knowledgeable and has great glasses. Payments can be made to help make things easier for some people 🙂
More “Glowing” Reviews
Easy going staff with quick service and a wide selection to fit every style! Highly recommend and would return for my next pair.
Fusion Eyewear in Middletown, and I can't recommend them highly enough! The service was exceptional from start to finish. The staff is incredibly knowledgeable and took the time to help me find the perfect pair of glasses that suited my style and needs.Their selection of eyewear is impressive, featuring high-quality glasses and contacts from top brands. I appreciated their attention to detail and the personalized care I received during my visit.If you're looking for a place that combines great service with quality products, Fusion Eyewear is the place to go. I will definitely be returning for all my eyewear needs!
Excellent frame selection at economical prices. The service is excellent and your glasses will be completed with high standard results. I buy from this business frequently. Love to match my glasses with my mood or clothing color.
Amazing customer service and amazing quality.I have been working with Fusion Eyewear and the team for almost ten years and they treat me just as they did on day one. They take time to listen, understand your needs, and then help you make the best decision. Even though I am states away from their location, they still manage to deliver the same quality service as when I used to live in the area. The products are of the highest quality as well, delivering longevity and durability. I can't say enough great things about this organization and the work they do.
Grateful to have Orlando and Barbara walk me through every detail about getting glasses for the first time. From the diagnosis of what I needed, the product line, and the fit. I’ve never been one to just be able to pick out glasses and buy them right away but, with all they know, I managed to pick and buy them right away. Definitely looking forward to going back and getting a second pair 😃😃😃
The best experience I’ve had buying glasses and I’ve tried about 5 different places in the area over the years .. Great pricing and even better customer service!
Everyone was so friendly.From the exam to searching for the right pair glasses was a very smooth process.To my surprise I was able to leave with my glasses the same day!! I’ll definitely return in the future
I had an excellent experience at Fusion Eyewear! The staff really listened to my needs and provided great service throughout the process. They were friendly, knowledgeable, and showcased a fantastic range of products. The prices were reasonable, and I walked away feeling happy with my purchases. Highly recommend Fusion Eyewear for anyone looking for quality eyewear and top-notch service!
Amazing people very professional. Excellent quality of service and excellent job. Thank you so much
Forget the Sunglass Hut, this is the go to place in the area for stylish frames. I came in earlier in the summer for a glasses cleaning and was totally blown away by the selection and service at Fusion. The owner has encyclopedic knowledge in addition to being incredibly hospitable. 10/10 the best choice for anything you need related to glasses.
Barbara and Orlando always make it happen with whatever glasses or sunglasses I being them. I just brought them a pair of sunglasses to do for me and it was a tough job due to the shape & lenses I needed. Orlando did a fantastic job on my sunglasses… I’m always a satisfied customer with them! I love.. love.. love… my sunglasses!! Thank you, guys!!!
Had a wonderful experience at Fusion Eyewear!!! Both Barbara and her husband Orlando are so patient and knowledgeable. They want to make sure that you are completely happy before you walk out the door with your purchase. And the best part is that I didn’t need to come back a different day to pick up my glasses because Orlando creates your glasses prescription right there, on the spot!!! There is also an optometrist there on sight. I couldn’t be any happier with my purchases: 2 pairs, one of which my old frames were used and new lenses were made for them. And I’m sure you will love working with Barbara and Orlando as much as I did 😊They are located in Middletown, NY in the old Playtogs shopping center which was convenient too!!Thank you Barbara & Orlando,Your very happy, newest customer 😊
I finally found my forever Eyewear specialist! Everything is priced reasonably, designer glasses & frames within 15min. Everything we've been told would need to be sent out is serviced right here, onsite, within 15min.. every bell & whistle I included. Hot Cappuccino while I waited. They are the nicest, most professional family run company I know. Thank you again for excellent service & care.. Patti
Exceptional customer service, this place is like a hidden gem, great selection of frames, got my glasses same day. The owners are one of the nicest people I’ve met.
Great service, friendly, & always helpful. Prices are also very reasonable
Excellent service, very knowledgeable staff. I would recommend them to anyone and everyone.
The team here is the best duo out there! I don’t go anywhere else for my prescription eyewear needs. They are quick, personable, and genuine. Customer is always first and that is hard to come by today in the retail world. They know most if not all customers on a first name business and ive been going to them for over 4+ years!
After buying a pair of glasses from a big name store and having the lenses delaminate after 18 months I was fed up. Searching reviews on all the area eye glass providers just proved that NONE of them are giving quality service or products. Then I saw the reviews for Fusion eyewear. I went to them and was treated so well I couldn't believe it. Sweet caring people with great personalities and an obvious desire to help people. I was having trouble with my new glasses and having blurred vision for a week. Wasn't sure if it was the glasses or a new med I started taking. I talked to Barabra about it and she assured me they would fix whatever needed to be adjusted. I gave it a week to see if it corrected and she either called or texted me every few days to see how I was feeling. WOW! Friends check on you.....but your eye glass provider??? I was very impressed and realized....Orlando and Barbra are friends now. AND....their prices were lower than if I went through my insurance and bought anywhere else. EXCELLENT PEOPLE, SERVICE AND PRODUCT.
I had a bit of an emergency last night when I was at an event. My glasses got stepped on by a kid, and one of the lenses popped out. I was desperate to get them fixed quickly. A friend recommended Fusion Eyewear. This morning, I was waiting outside their store before they even opened. Just as my friend said, the lady owner was amazing and quickly fixed my glasses. I was so relieved! I’ve already recommended the shop to another friend. If you need any help with your glasses, this is definitely the place to go!
They are the best Eyewear shop on the East Coast!✨️ They will receive you with a big smile and make you feel like family! The best energy and professionalism😎.
Great place. I went in to get my glasses adjusted. Staff was very friendly.
I'm so so happy with my new glasses, very soon I'm going to order a new ones.The service was excellent I recommend this place.I am very happy with my new glasses. I will be ordering others soon. The service was excellent. I recommend it.
Barbara made my appointment with the eye doctor on site who was prompt and thorough. After the exam, Barbara helped me pick out frames from their vast inventory. When I picked up my new glasses, Orlando was great helping me get used to the progressive lenses and adjusting the frames to fit perfectly. It was so nice to work with such kind and knowledgeable professionals.
Love, love, love this place!! Orlando and Barbara are fantastic. So friendly and professional, they are genuinely trying to make their customers happy. No order is too big or too small. So happy I found them!
This place is the best! They are so professional and compassionate, so willing to help even when they are scheduled to be closed they opened their doors to help my 9 YO daughter get new glasses cause hers were broken. And the cherry-on-top is their prices are affordable!!! Go NO WHERE ELSE! Thank you so much for helping us today ! ☺️
From the time you walk in Thur the door the employees make you feel welcome. Not only do they listen to want you need the also help you match your style to your eye wear. I can’t recommend this place enough. You walk in as a customer you leave as family.
Such a friendly staff and professional experience. I would recommend to any friends or family in search of designer eyewear, you won’t be disappointed!
Last pair of eyeglasses broke went to Fusion hoping to at best get a replacement in a few days. Walked out in half hour or less at a super low price. Excellent service and pricing that's can't to beat.
I loved the service... totally Recommended and Guaranteed... very friendly and the glasses are beautiful. Thank you very much for the good service.. 💯 I feel Guaranteed.
The glasses is good comfortable. The place fusion eyewear is good amazing😊😊😊😊 thank you so much for the glasses
Eye fusion wear !!! What can I say? I’ve been purchasing eyewear from Orlando for 6 yrs !! Great product at awesome prices !! Barbara is also very nice and professional 😃
Excellent customer service! The employees are super friendly, very professional, and extremely knowledgeable in the eyeglass industry. I've been going to Fusion Eyewear since 2015. I have always been completely satisfied with their name brand style of glasses and with their services. The price is very reasonable. I highly recommend this store to anyone looking for an eye exam and a great pair of eyeglasses!
Lovely people. I had a fantastic experience there. I would surly recommend my peers and loved ones, if they ever try out glasses
Super recommended!!!! The best service, quality and above all in our language. Barbara and Orlando with their good taste help you find what you need super quickly 100.% recommended 😉
Excellent service, very professional, very clean and beautiful place, prices are very affordable, and the results of the work are fully guaranteed.
Just moved to this area 2 years ago. Searched the internet for a good optician as I wasn’t satisfied with the last place I went to. This place is so wonderful, I felt so relaxed when Orlando and Barbara helped me choose reading and progressive glasses. I looked for narrow reading glasses in a few places with no luck but Fusion had a nice selection of them. Their prices are very reasonable and my reading glasses were done right there! I highly recommend this beautiful store and the couple that work there.
Very professional people, they explain to you in detail and help you carefully select the products you are going to purchase. Very satisfied with my lenses.
We have been buying our eyeglasses from Fusion Eyewear for many years now. We keep coming back because of their excellent customer service, selection and price. Orlando and Barbara are knowledgeable professionals. Recently Orlando custom ground and fit sunglasses for our six month old grandson. I would highly recommend them.
Fusion Eyewear is an amazing place, and even beyond that its operated by two amazing people.They have a wonderful selection of eyewear, and both Orlando and Barbara have an excellent eye for finding frames that truly enhance your features.
I had a pair of glasses which I spent a small fortune on but hated them so I've been using an old set of glasses for over 5 years. I was hesitant to get another set but after Orlando took care of me, I couldn't be happier. The service was excellent!!! And, I got a great pair of glasses with everything I wanted and sunglasses for far less than what I normally spend. Its been a long time since I've walked into a store where the people genuinely care and provide high quality products at affordable prices.
Fusion Eyewear is the best eyeglass place in town! Barbara and Orlando provided top notch quality customer service when purchasing our glasses. We highly recommend going to Fusion for sunglasses or for vision eyewear!
The customer support is wonderful and selection of frames 👌 I got my lenses in two weeks at.half what I am used to paying. The first time we tried progressives, but since I couldn't get used to them they had bifocals made at no extra charge! These guys are pros and they are nice.
Fusion Eyewear designer was very helpful at helping me chose my new eyewash Orlando was very helpful in adjusting my new eye glasses to a perfect fit on me thanks guys your doing a great job Joe Swift
At Fusion Eyewear you get the five star treatment. Not only do they take care of all your optical needs they have coffee and award winning herbal teas for their customers. They are the best by far in hospitality and eyewear.
This is the only place you should go to purchase eyeglasses. They have an amazing selection of designer frames at great prices and you will not be overcharged for lenses as you will at some of the other chain stores. The price was so reasonable I was able to order a second pair!! Aside from the savings the owners are so kind and friendly and give you great input in helping to pick out frames that will look good on your face. Barbara and Orlando are a great team and I will never go anywhere else for eyeglasses….in fact I’ll be back soon for my summer sunglasses!
I have dealt with Fusion Eyewear for quite a few years. Orlando has been making my glasses custom to my design requests every year since. The prices are very inexpensive in comparison to other eyewear providers I've dealt with in the past. In past experiences with Orlando, he's met with me during hours where he was closed to meet my eyeglass needs. Recently, I was involved in a very serious accident which my glasses were damaged. I was at Westchester Medical Center for many weeks and when my wife brought them to him, he repaired them while she waited so I could see clearly. Being a deaf person, Orlando realized that vision is very important in my case. I have known Barbara and Orlando for only about 4 or 5 years visiting them annually, but when I got out of the hospital and went to offer payment for repairing my glasses, they both greeted me with hugs like I was family. Service to me is very important, but friendship is more important than anything! I'll always continue to use their services and no where else...
Orlando & Barbara are the BEST! HIGHLY HIGHLY recommended so friendly, very knowledgeable and Fusion is just a beautiful store! They carry a large variety of frames and can handle all your Eyewear needs! You'll not be disappointed
When my son broke his glasses Fusion Eyewear was my go to! He picked new frames, they red his RX from his lenses and he walked out with new glasses 29 minutes later and the price was AMAZING! We will definitely be using your business for all of our eyewear needs!!
I finally made it to Middletown to see Orlando and Barbara. Not did they welcome me with open arms, but I left in style! Usually I have to wait a week to get my glasses due to my Astigmatism, but Orlando had the resources to make them right on the spot. Thank you for my Lallave eyewear! I love them!
This place is incredible! Huge selection of glasses/sunglasses, Owners are incredibility personal and they had my glasses done in 10 minutes!
Holy cow! They had the exact design my daughter loves and it was ready in 10 minutes! I've never experienced anything like this. Amazing!
I have been going to Fusion Eyewear for approx 2 years. The customer service and product quality is exemplary. I am able to find the perfect pair of eyeglasses with the necessary elements to have great quality vision. I will surly continue to go back to Fusion Eyewear! Orlando and Barbara are the best!
I won the monthly free pair of glasses and when I arrived, the service was amazing. Beginning with Barbara’s attentiveness to helping me decide on what frames to the quick and accurate assembly of my script in the chosen frames by Orlando. Great service, so many choices of frames and lenses and walking out with the completed eyeglasses within 15 minutes…amazing.
Most pleasant experience I ever had . Took my Daughter and myself to get lens and glasses and the prices where so reasonably and also very friendly . Orlando the owner very knowledgeable and fair .
Barbara and Orlando owners of Fusion Eyewear are extremely knowledgeable and professional. When you walk into their place of business the feeling you get is the total opposite of big box chain stores. They're inventory consists of a large selection of frames and lenses to accommodate everyone. Everything is done on site which allowed me to get my frames and lenses done the same day! They're goal is to serve customers and the community with the most complete and best service. Straight forward, genuine and caring. Awesome!!!
I absolutely loved meeting Barbara & Orlando ! They were so helpful and took their time with helping me choose the perfect eyewear! I purchased two pairs of glasses ! One was ready the same day!!! That’s amazing. I will definitely be back for more! This could be my new happy addiction! Thank you Barbara & Orlando! The prices were so reasonable!I highly recommend Fusion Eyewear!
Barbara and Orlando are a fantastic team! Barbara has a wonderful knack for helping you pick out the best frames and Orlando is fantastic as his works his magic creating the best lens. They were both so patient and not pushy. Fusion Eyewear also has the best selection of frames to pick from. Best part? They do NOT cost a fortune!!! I will always use Fusion for my Eyewear needs!!!😊
Orlando Lallave and Barbra Martinez run a outstanding Dr office for all your eyewear need whether it be an exam picking out there wide range of frames, they are the go to spot for your eyeglass needs and there prices cant be beat.
Great atmosphere. Fast service and very helpful. My son was given a wrong prescription from Walmart Eye Care causing headaches and nausea. Went back to Walmart to retest his eyes. They still saw nothing wrong with what they prescribed. Took him to Fusion Eyewear where they determined that his prescription was significantly too strong. Was able to replace old lenses with the new within minutes. No hustle. Headaches and nausea gone. Thank you! Owners are very lovely, friendly, personable and professional. The eye doctor is great too. Highly recommend Fusion Eyewear.
I absolutely love this place and will go no where else for glasses or an eye exam. This place has the best Eyewear and they offer services like no other. If your looking for the best Fusioneye is the place to go!
Exceptional customer care, patience, and quality of merchandise is what you will get and find here. This is my family’s’ place to go for all our eyewear needs. I highly recommend to everyone!
I had such a good experience here and i absolutely love the quality of my new glasses. Barbara and Orlando spent so much time with me helping me find the perfect pair for me. Their office is immaculate, they have a large variety with a wide price range, and they are just genuinely nice, professional people. ,
There is never a time I’ve visited Fusion and leave disappointed. Upon entry you are greeted by name with the warmest smiles. You are never rushed or pressured to purchase and the staff will work with you to ensure that you are satisfied with your choice. The pricing is hands down the best! I have been a customer of Fusion for at least 10 years and I have never had a bad experience! If you want affordable designer frames with a personal touch, try FUSION. I have seen Orlando’s business ideas blossom from a “corner” in someone else’s establishment to his very own establishment; his disposition, love for what he does, care for the community has not changed! I have referred people from different states to try Fusion and now they don’t want to shop anywhere else! Fusion is always going to be my choice. Oh and did I mention they accept Flex Spending? 💪🏾☺️🤗
This place is now the only place I'll get glasses....professional, friendly, great customer experience..will be back
Barbara and Orlando are the best! I’m no amateur as I’m over 70 years old and have been wearing glasses since I was 17 years old. Hands down , Fusion eyewear is the best experience I have ever had.
They pay great attention to details. Extremely friendly and polite. Always willing to make adjustments at no cost. Just a good environment with a lot to choose from.
Omgoodness I had the best experience at Fusion!! Everyone was so nice and welcoming! Also they are incredibly patient with me as I was indecisive as to what I wanted to get. However, they navigated me so beautifully and took their time. Lastly, their selection of eyewear is top-tier! I guarantee you, you will not be disappointed. I am definitely going back for my second pair!
Barbara and Orlando are wonderful people. They pay attention to detail and listen to what your needs are. They care and are willing to assist you in any way they can.
I highly recommend Fusion Eyewear! Orlando and his staff are very knowledgeable. They addressed all my questions and concerns about my strong/high prescription. They were very thorough in explaining every option to better support my care. Their selection of frames and prices was great! Barbara was very patient and extremely helpful in offering suggestions of frames that complimented my facial features. Furthermore, I got my glasses in less than an hour! I couldn't have asked for a better experience. I highly recommend Fusion Eyecare. 👓
Found by accident and so happy I did. I have two new pair of glasses and they are perfect! Thank you!
From Cartier to Versace glasses, Chopard Sunglasses or sports approved glasses, Fusion Eyewear has an extensive selection at at fraction of the price. The owner Orlando, is a talented optician and will help you find the right frame like it was made for you. They have an eye doctor every Thursday and Sunday, plus you can get your frames within the hour. They make shopping for glasses fun.Se habla español
I have been a dialysis patient for over 15 years. I have specific eye needs because of this. Orlando and Barbara were outstanding and took their time to customize my glasses exactly to how I needed them, progressive lenses & tint. I have been told in the past by other places that this wasn't possible, they only came one way! I am so thankful to find Fusion Eyewear! Thank you so much! I will be recommending them to everyone at my dialysis center as dialysis does a number on your eyes!
Sat on my glasses, no spare and on vacation! From the first phone call welcoming me in for an immediate repair I was treated with kindness and skillful service. Not only was the repair done on the spot, he cared so much to be sure the trifocals vision was accurate! In addition, the atmosphere is modern, yet welcoming with a beautiful selection of eyewear.
Excellent very Friendly and helpful. It was amazing how clear everything is with my new glasses
I found both Barbara and Orlando very helpful. They had a good selection and more affordable than other eyeglass boutiques!
I had a great experience! They have a huge selection and options. I’m so happy with my new glasses. Staff is super knowledgeable and helpful. Even got a freshly made cappuccino while I waiting for my glasses. Highly recommend!
I have a high cylinder prescription which makes it hard to find someone to fill the RX.... Barbara & Orlando were absolutely amazing! They explained what a high cylinder meant to me. We looked at frames, I picked out some frames that I liked. I LOVED that Barbara gave feedback and picked out two pairs for me to try that I wouldn't of normally of tried. Once I put one of the pairs that Barbara picked out on... I KNEW they were the ones! I LOVE the idea of magnetic sunglasses frames -- for someone who has to wear sunglasses frequently due to light sensitivity . OH AND THE BEST PART?! Extremely reasonable & after I picked out a frame... I had my new glasses in 15 minutes! even with my complex RX I didn't realize how much I couldn't see until I was able to see again! Thank you Barbara and Orlando!
I NEVER write a review unless it's something sooo horrible 😕 I need to worn people..... (lol) But the People at Fusion changed me!Barbara Martinez was amazing 👏🏾 helping my daughter who doesn'tlike anything (lol) find the PERFECT glasses that not only fit her face but gave her a more mature look. ( she is going off to college) Orlando explained to her all of the different things she can add to lenses and how it would affect her vision. We were in and out fast and the price was better than me going thu my insurance!At Fusion you don't just get you glasses, any Eyewear place can do that....they give you the confidence to try something new step out your box, make you feel marvelous, and most of all educate you about your new glasses.You can tell when you walk thu the door they love what they do and it shows!👏🏾✨️Go and get you some glasses from Fusion.....you will not be disappointed 👏🏾👏🏾.
EXCELLENT CUSTOMER SERVICE AND EXCEPTIONAL CUSTOMER EXPERIENCE...
Fusion Eyewear is the place to go for a nice pair of glasses. From customer service to the knowledge these guys have was amazing. I even got an amazing espresso!!! I Will be going back and referring friends and family.
I took my 93 year old Mom there today hoping to get her glasses “adjusted”, the rep was so pleasant and helpful and went above and beyond, will definitely use their services when time for an eye exam and new glasses. The store is beautiful, clean and convenient. Thank you so very much!!
We love this place! Orlando and Barbara are very professional, fast, good at what they do, and nice. Dr Craig Nathanson works there on Sunday’s to do eye exams, and he’s great. Plus, Fusion is so amazing to provide eye exams on a Sunday! How convenient. Their store is beautiful, a large selection of frames, and fast service. Highly recommend!
My visit to Fusion Eyewear was nothing short of exceptional.My first ever google review:Greeting=Friendly and authenticAlmost immediate cappuccino offer?! Yes please!The place is sharp. Clean. Modern. Also, lowkey excellent music preferences. In short. Comfortable.Continues with the Dr. Professional. No rush. Willing to review things.Shout out to Barbara who went out of her way to secure an appointment for me within a couple of days.Orlando is clearly an expert. Very helpful and took the time to walk me through their considerable Eyeware options.Plenty of pathways to combine style and functionality AND affordability.WALKED OUT WITH THE RIGHT STUFF SAME DAY!The efficiency and effectiveness of their service was truly impressive.If you're seeking a place that offers exceptional eyewear, outstanding customer service, and an enjoyable atmosphere, look no further than Fusion Eyewear. To better vision!
Very wide selection in designer frames. Very helpful and patient in helping me find the right frames for me. Very affordable even without using my insurance. They offered best price compared to others with my insurance. Best of all - first time ever - walked out of there with my new glasses the same day! Definitely recommend!
This place is amazing, beyond helpful and professional. Most places you have to wait over a week to get your glasses and tint and got everything done in one day. Because it was so fast my husband came in same day with me and got tints on his glasses in 30 minutes. Prices are so affordable as well. Thank you!
I’ve been in glasses my entire life. I hated them as a kid, but as an adult I’ve decided to see them as a fashion accessory. Well fusion eyewear has become my one and only place to shop for them. I’ve bought several pair of eyeglasses and prescription sunglasses. I’m in love with their selection and the customer service is amazing. Barbara is so patient and honest about how each pair you try on looks which I so appreciate because anyone who wears glasses knows once you take them off to try on new ones you can’t see, and Orlando is a true professional and was able to help recommend different types of lenses that appear thinner on the frame of the glasses so I don’t look like I’m wearing goggles. Bottom line, if you want to love your glasses and how you look wearing them definitely check this place out.
Walked in just for an routine regular eye exam, but decided to get a new pair of glasses when they said it only takes 15min to make the lenses. I understood why they got all those 5 star reviews now: from the exam, 15min glasses making (Dang that was FAST!) to their impeccable service, they're an example of how professionals should be. Love the superlight titanium frame i got!
Too bad there is no 10 stars option since they really deserve that.🌟🌟🌟 The owner is definitely knowledgeable, they give u all the solutions with their professional opinions. Their service is extremely good and that make me think I'll come here when it comes to glasses issue, and I'll introduce this place to my friends for sure.
Barbara and Orlando are wonderful people. The office is very well organized and stocked. They really care about their customers. I had a great experience with choosing my new glasses. Definitely will go there again.
I stumbled upon Orlando a few years ago in the other location, and I am so happy I did! He’s very good at what he does. The selection of frames available is really impressive. The prices he charges for services are not crazy compared to other places. And the turn around time for pickup is awesome. I recommend Orlando and Barbara to everyone I can. Check out Fusion Eyewear! You won’t be disappointed.
I’ve been to 3 different Opticians in Orange County, Fusion Eyewear being the most recent. The selection and prices are the best. But what stands out the most to me, is the Customer Service. Doesn’t matter what your issue is, either Orlando or Barbara will do their best to resolve it! Great place! Check them out, you will not be disappointed! Kathy & Bill Sullivan
The most amazing place to get your UNIQUE glasses!! I am in aww with the services they provide but most importantly it’s the rare range of glasses and colors they carry!! They are truly the BEST in NYC!!
Amazing service! Barbara & Orlando we’re super friendly, accommodating and quick. I went in initially to have my children’s metal frames adjusted. Orlando took both if their frame and straighten them out in the spot, no questions asked. I later purchased a pair of sports glasses for my son and they were ready that day!!! Would absolutely recommend and will definitely be going back!!!
I was so happy with my experience at Fusion Eyewear! They are super helpful, knowledgeable and kind. It is amazing to be able to walk out with your new glasses in minutes after choosing the frames. Their prices are very reasonable. I would highly recommend them!
I have been going to Fusion Eyewear since they opened. The service there is great & The owners Orlando & Barbara go above and beyond with there service. Very helpful and friendly & the glasses are beautiful. They have something for everyone & your guaranteed to buy at least 1 pair of glasses when you go there if your like me. I have Gucci, Prada, Coach, Kate Spade & who knows what’s next. The prices are also amazing. So be sure to stop by & check them out, you will be happy you did ♥️
Barbara, Orlando and their staff made me feel so welcomed. The optometrist didn't rush, he really listened and answered all my questions. The whole team is amazing. They are very knowledgeable and have the best customer service and prices. I love my glasses and couldn't be happier🥰I am definitely coming back and I recommend them 100% 😊.
Love, love, love Fusion Eyewear!! Orlando is extremely professional and thorough, while Barbara is super helpful with helping you select the perfect pairof glasses. Fusion Eyewear is modern, clean and welcoming! I was blown away by their selection. I purchased a pair of designer sunglasses that I absolutely love and I’m not quite sure how I lived without these. All jokes aside, Fusion Eyewear’s vibe is professional, warm and you’re absolutely not just a number there! Highly recommend! 👍💕
Absolutely the place to go to for excellent eye care accompanied by excellent & personalized customer service. Orlando the Optician, is a very caring individual who is happy to answer the silliest question. He is very detailed about making sure you as a patient (and your kids) have an understanding of what is going on with your eyes and how the lenses help you. How many times have you been to an Optician and you left not understanding your prescription? Well, not here. Fusion is also a very clean, and welcoming space. Barbara is the best at walking you through frames for your facial features, she is happy to show you a vast selection for fair prices.Fusion is our go to place!Jenn,
From making and appointment to picking out frames, the entire experience with Barbara and Orlando at Fusion was convenient, efficient, and professional. I was able to book and confirm my appointment online for the only day that fit my schedule: Sunday! The optometrist, Craig, took a look at my existing prescription and made sure to address all of my questions and concerns during my appointment. It was a great experience. I will be returning for future exams/needs!
Just picked up my new glasses and I’m so happy. They’re much nicer then the ones I had before switching here. Price was well within what I expected for all the extras I had.Barbara never rushed me including my first visit where I had to try on a third of the store to make sure I found the pair that was just right. I loved the variety of frames that they had available ranging from more traditional to bright funky colors and unique styles.Barbara and Orlando were great with my children also and we’ll be coming back for future family purchases.
I found this fantastic place by accident and I'm very happy that I did!! When you walk in to the store you can immediately see that this is not your normal eye vision establishment. The owner (Orlando) really went out of his way to make it a great experience. I broke my glasses and called Orlando to see if he could try and fix them. I was going away for a few days and always like to have a backup pair just in case. I explained the extent to which the glasses where broken to Orlando. He told me that he couldn't guarantee he could fix them but he could try. I Arrived at the store and was very, very impressed with the attention to detail. I was greeted immediately by Orlando. He examined my glasses and told me "it's pretty bad but let me try ". He then explained in detail what he was going to do and after 10-15 minutes my destroyed glasses were like new!!!I have to say, if you need glasses, you should try this store. The selection of designer frames was great and the prices were also much cheaper than all of the eye glass stores I have been to..I have definitely found my new eye vision store.!
I absolutely love Orlando and everything about Fusion Eyewear! The ambience is elegant, chic, and professional. The staff is welcoming and helpful as you walk into the establishment. There are a variety of frames from children, men, and women. I went to the store to buy my daughter some frames and ended up buying myself some! Prices are decent and affordable especially for the designer frames they have available. The frames are one of a kind and you won’t have to worry about someone else having the same frames. I have been going to Fusion eye wear for my frames for about 5 years now and I am duly satisfied every time I leave that store!
Had a great experience! My mom was very happy with her new glasses. She was able to get a new prescription the same day. The doctor actually did a whole consultation and not just guessed on what she needed. Overall clean, affordable and they have a huge selection of glasses! 100% recommend 😊
Orlando and his staff are very professional and knowledgeable. The customer service is above reproach! The vibes given off by Orlando and Barbara are so positive and electric. As a customer I was made to feel special which isn't too common any more! The selection of glasses are amazing. I totally love stopping in and checking out the newest arrivals. The prices are so affordable and I especially love that I can have my glasses made on the premises within minutes! Don't go anywhere else for your eyewear!!
